Permissions FAQ

Short answers to "Why can't I see …?" and other questions about roles, sharing, owners and admins.

Short answers to questions about what you can see and do in Noreja. Each answer links to the page that explains it in depth.

Why Can't I See an Area or a Feature?

An area appears when one of your roles includes its feature, or when an item of that area is shared with you. Two exceptions: Workbench appears only with Workbench: Create, and the AI Hub appears with Read on Agent, Prompt or Context, not with Workspaces alone. Ask your Customer admin for a role with the feature, or the item's owner to share it with you. See Navigating Noreja, Access Management at Noreja and Create and Edit Roles.

Why Can't I See a Colleague's Tab, Dashboard or Perspective?

Roles only let you work in an area; single items appear only if you own them or they're shared with you. This also applies to Customer admins: they see other people's private analyzer tabs, dashboards, perspectives, entities, agents and prompts only when shared with them. Ask the owner to share it. See Share Your Work with Colleagues.

Why Do I See the Builder Although My Role Doesn't Include It?

Something from the Builder, for example a perspective, is shared with you or with everyone. Shared items open their area for reading, showing only what's shared. See Navigating Noreja and Access Management at Noreja.

Why Can't I Delete an Item That Is Shared with Me?

Only the owner can delete an analyzer tab, a dashboard, a perspective or an entity, also not Customer admins. Hide a shared tab from your list, or make your own copy. See Share Your Work with Colleagues.

Items are shared with everyone, with users or with user groups. To reach everyone with a certain role, share with a user group they belong to. Knowledge from the Context Hub can also be given to a role, on the role's page under Context access. See Manage User Groups, Create and Edit Roles and Context Hub: Knowledge for Minerva.

Can I Pass On an Item That Was Shared with Me?

Only if you received it with Share, and only with the levels you hold yourself. You can't share it with everyone or change other people's shares. This also applies to Customer admins: on items they own, they have full control; on items shared with them, the sharing dialog treats them like any other recipient. See Share Your Work with Colleagues.

Who Can See Whom an Item Is Shared With?

The owner and the people allowed to share it further. On items shared with them, Customer admins are treated like any other recipient. See Share Your Work with Colleagues.

Why Do My Permissions Differ from What My Role Says?

Your permissions add up from your own roles, the roles of your user groups and the items shared with you. No role takes a permission away. Customer admins may use every feature without roles. See Create and Edit Roles.

How Do I Give Someone Access to Minerva Only?

Give them a role that contains only the feature Chat: Read opens the chat page, where you can ask questions; Create adds the Minerva-AI switch next to dashboards and the Analyzer. They open Noreja directly in the chat. Items shared with them stay accessible. See Access Management at Noreja and Chat with Minerva.