--- title: "Work with the Case View" url: "https://docs.noreja.com/en/article/work-with-the-case-view" language: "en" last_updated: "2026-10-23T09:17:13.859Z" --- # Work with the Case View Look at single cases in an analyzer tab: choose a case, switch between model and instance, show batching and violations, and read the case details. The **Case** view shows one case at a time: which activities it went through, how often, when and in which order compared with the expected order. Use it to drill down from the process view to single cases, for example the slowest orders or the ones with a violation. What a case, a case model and a case instance are is explained in [Process Models and Levels: Case, Variant, Process Model](https://docs.noreja.com/en/article/process-models-and-levels-case-variant-process-model). > **Permissions:** feature **Analyzer**: **Read** to open analyzer tabs, or a tab shared with you. The selected case and settings are saved with the tab only if you may edit it. See [Create and Edit Roles](https://docs.noreja.com/en/article/create-and-edit-roles). ### Open the Case View - **From the settings panel**: in an analyzer tab, click **Case** at the top of the settings panel. - **From the process view**: the compass icon next to a variant (**Open all cases of this particular variant**) filters the tab to this variant and switches to the case view. See [Work with the Process View](https://docs.noreja.com/en/article/work-with-the-process-view). - **From the pattern view**: click a dot and then **Open in Case view**. See [Work with the Pattern View](https://docs.noreja.com/en/article/work-with-the-pattern-view). ### Choose a Case On the left, the list **Cases** shows the cases that match the tab's filters, 15 per page, sorted by their ID. Click a case to show it. Its ID appears above the graph. The arrow at the edge of the list hides it. ![The case view of Purchase-to-Pay: the list Cases with IDs such as 1000_dbo_bestellung_35173271, the selected case as a graph with dates on each activity, the Case details below, and the settings panel with Model and Instance, Violation patterns, Hypothetical behavior, Batching behaviour, Activity info and Path info](https://cdn-assets.productfruits.com/cd8620e0-dab4-45fb-a133-da1bd469c93c) The list has no search. To find particular cases, set a filter first, for example on a variant, a period or a property; see [Filter Cases in the Analyzer and Dashboards](https://docs.noreja.com/en/article/filter-cases-in-the-analyzer-and-dashboards). The case IDs are built from the source data, for example the order number and the table. The list ignores a variant you clicked in the process view; only filters count. ### Model or Instance The switch at the top of the settings panel chooses how the case is shown: - **Model** (default): each activity of the case once, with how often it was executed, for example one order with three items as one item activity with 3 executions. - **Instance**: every single execution as an activity of its own, for example the three items side by side. Quantities and cardinalities aren't shown here, because each activity is one execution. ![The same case as Instance, zoomed in on its first activities: every execution as its own activity with its duration and start date, from Bestellanforderung durchführen through Bestellfreigabe A and B and Bestellung erstellt to the hardware item and the goods receipt](https://cdn-assets.productfruits.com/63245c5e-12cd-4537-82d9-b94cfe9fca3a) Both show the relationships of the expected order between the case's activities; see [The Expected Order: Perspective Hypothesis, Shortcuts and Backjumps](https://docs.noreja.com/en/article/the-expected-order-perspective-hypothesis-shortcuts-and-backjumps). Switch on **Violation patterns** to see where the case broke it. Very large case instances (more than 1,000 activities or relationships) can't be drawn: *The process is too large to display*. ### Settings of the Case View Most settings are the same as in the process view; see [Work with the Process View](https://docs.noreja.com/en/article/work-with-the-process-view). Differences: - **Activity info** → **Activity absolute** shows when each activity started, as date and time. - **Batching behaviour** → **Show in case instance** adds the cases that were processed together with this one, for example several orders paid in one payment run. Shared activities are drawn as blue hexagons (**Batching activity**). Use it to find bottlenecks where separate cases come together. How batched activities are counted is explained in [Quantities and Cardinalities](https://docs.noreja.com/en/article/quantities-and-cardinalities). - **Violation patterns** has no **Frequency range**: a single case shows all its violations. See [Process Patterns: Disarray, Negligence, Rework and Allowed Deviations](https://docs.noreja.com/en/article/process-patterns-disarray-negligence-rework-and-allowed-deviations). ### Details of a Case Below the graph, **Case details** shows the figures of the selected case: times, behaviour and properties; see [KPIs Explained](https://docs.noreja.com/en/article/kpis-explained). Click an activity or a relationship to see its **Details**; click an empty area of the graph to go back to the case. If properties you expect are missing, ask your data specialist whether they are part of the entity and imported; see [Entities Explained](https://docs.noreja.com/en/article/entities-explained). ### Good to Know - The selected case and the settings are saved with the tab if you may edit the tab. - In fullscreen, the case is chosen with **Select Variant/Case**, and **Model** / **Instance** sits next to it at the top. See [Work with the Process Graph in Fullscreen](https://docs.noreja.com/en/article/work-with-the-process-graph-in-fullscreen). - The graph can be downloaded like the process view; BPMN only as **Model**. See [Export Process Graphs](https://docs.noreja.com/en/article/export-process-graphs). ### Related - [Work with the Process View](https://docs.noreja.com/en/article/work-with-the-process-view) - [Work with the Pattern View](https://docs.noreja.com/en/article/work-with-the-pattern-view) - [Process Patterns: Disarray, Negligence, Rework and Allowed Deviations](https://docs.noreja.com/en/article/process-patterns-disarray-negligence-rework-and-allowed-deviations)